Updated October 12, 2026
Your inquiry. Your privacy.
This notice covers Morrow’s Contact, Quote and Setup forms, including the general inquiry form hosted by HighLevel.
What we collect and why
General inquiries collect your name, email, store name, website and message. Setup requests also collect your role, optional phone, website platform and manager, selected product links and variants, shared asset links, access instructions, billing email, currency and preferences. We record the setup permission and product-image permission you confirm. We use these details to respond and prepare your requested installation. HighLevel and its security services process technical information for its inquiry form.
Where your details go
HighLevel stores the general Contact and Quote inquiries. The complete Setup form saves to Morrow’s private owner inbox on our existing hosted backend. Authorized Morrow personnel can review the relevant records. Inquiry content is not sent to an image-generation service. Never include passwords, login codes, API keys, card details or private customer files. Only share product files that Morrow is allowed to access.
What submitting means
A general inquiry asks Morrow to respond. A setup request additionally records the limited installation and product-image permissions displayed beside its checkboxes. Submission does not itself install software, provide website access, purchase a plan, create a retailer account, authorize unrelated changes, launch the shopper widget, confirm an appointment or subscribe you to marketing. Launch is approved separately.
How long we keep inquiries
Morrow’s owner inbox expires setup requests after 90 days under its scheduled cleanup. Customer setup information that is still needed should be transferred to the private customer record before expiry. For HighLevel inquiries, we manually review inactive discussions after 90 days and remove records we no longer need; this is not automatic deletion. Active customer records and provider backups may have separate retention periods.
Access, correction or deletion
Email matthew.montz@gmail.com. We may need to confirm which records belong to you before making changes.
Room photos
Room previews and saved rooms follow the Morrow product privacy notice. The public example uses existing prepared images and does not accept room-photo uploads.